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Frequently Asked Questions

How can I contact you?
You can quickly send us a note through our contact page at the link above.
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What payments methods do you accept?
We accept Visa, MasterCard, Discover, and PayPal.
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Do you collect sales tax?
We collect in some states. If your order/state shows sales tax, we can exclude it if you provide your state's sales tax certificate prior to shipping.
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What are your return & exchange policies?
You can see them on our Policies page at the link above.
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Can anyone purchase from this website?
Our products offered from this website are for wholesale purchases only. We reserve the right to cancel orders that are not for this purpose. We also reserve the right to cancel sales based on other factors such as buyer location, buyer business model, or other reasons not listed.
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Is there important information regarding our products?
Magnets should not be used by people who are pregnant, wear an electronic implanted medical device such as a pacemaker, defibrillator, insulin pump, or any other electronic implant or device for medical purposes of any kind. If you resell or give the magnetic items we offer to anyone, you should communicate this important information to the recipient. The products we sell should only be used by adults and should be kept from children and pets and kept whole and complete as sold.
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